Privacy Policy

At TekMitra, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.

By using TekMitra, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our website or place an order:

Personal Information

1. Name
2. Email address
3. Phone number
4. Shipping and billing address
5. Payment-related details (processed securely through payment providers)

Account Information

1. Login details (if you create an account)
2. Order history
3. Wishlist or saved preferences (if applicable)

Technical Information

1. IP address
2. Browser type
3. Device information
4. Cookies and usage data

How We Use Your Information

We may use your information to:

1. Process and deliver orders
2. Provide customer support
3. Improve website performance and user experience
4. Send order updates and service-related communications
5. Prevent fraud and maintain security
6. Comply with legal obligations

With your permission, we may also send promotional offers, updates, or marketing communications.

Payment Security

We do not store sensitive payment details such as full card information on our servers.

Payments are processed through secure third-party payment providers.

Cookies

We may use cookies and similar technologies to:

1. Improve website functionality
2. Remember preferences
3. Analyze website traffic
4. Enhance user experience

You may disable cookies through your browser settings, though some website features may be affected.

Information Sharing

We do not sell or rent your personal information.

We may share information only with:

1. Shipping and delivery partners
2. Payment service providers
3. Service providers supporting website operations
4. Legal authorities when required by law

Data Security

We take reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed completely secure.

Your Rights

You may have the right to:

1. Access your personal information
2. Request correction of inaccurate information
3. Request deletion of your data (subject to legal requirements)
4. Opt out of marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and become effective upon posting.

Contact Us

For privacy-related questions, contact us:

Email: support@tekmitra.com

At TekMitra, protecting your privacy is part of our commitment to a secure and trusted shopping experience.