Return Policy

At TekMitra, we want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return under the conditions below.

Return Window

Products may be returned within 7 days of delivery.

To be eligible for a return, the item must be:

1. Unused and in original condition
2. Returned with original packaging
3. Accompanied by all accessories, manuals, and invoice
4. Free from physical damage caused after delivery

Eligible Returns

Returns may be accepted for:

1. Defective products
2. Damaged items received during delivery
3. Incorrect product received
4. Products with manufacturing defects
5. Eligible products returned within the return period

Non-Returnable Items

The following products may not be eligible for return:

1. Used or damaged products caused by customer handling
2. Products missing original packaging or accessories
3. Final sale or non-returnable items marked on the product page
4. Items damaged due to improper use or unauthorized repairs

How to Request a Return

To initiate a return:

1. Contact our support team within the return window.
2. Share your order number and reason for return.
3. Provide photos or videos if the product is damaged, defective, or incorrect.
4. Our team will review your request and provide return instructions.

Return Inspection

Once the returned product is received, it will be inspected to verify eligibility. Returns approved after inspection may qualify for:

1. Replacement
2. Refund
3. Store credit (where applicable)

Return Shipping

1. If the return is due to a defective, damaged, or incorrect item, return shipping may be covered by TekMitra.
2. For other approved returns, return shipping charges may be the customer’s responsibility.

Contact Us

For return assistance, contact us:

Email: support@tekmitra.com

At TekMitra, we are committed to a reliable and hassle-free shopping experience.